Pamela has a passion for serving youth and families, devoting more than 17 years working with nonprofits including United Way of Rutherford County and Girl Scouts of Middle Tennessee. She has served as YC Director since 2008. Pamela believes that every young person, no matter their background, deserves to have caring adults in their lives to provide support, guidance and opportunities that will give them the tools they need to become successful. Pamela has her Bachelor’s Degree from Middle Tennessee State University.
Quatrece has worked with teens in care since 1992 in Iowa, Georgia, California and Tennessee. She graduated from the University of Iowa and completed her graduate work at Cumberland University in Lebanon, Tennessee. Quatrece says that working with the older teen transitioning to adulthood has been very rewarding and a positive challenge.
Melissa Goosens is Monroe Harding’s Director of Strategic Implementation. She earned a Master of Education degree in Human Development Counseling from George Peabody College for Teachers at Vanderbilt University. After graduating from Vanderbilt, Melissa joined the staff of Residential Services, Inc. (RSI), a Nashville-based private, non-profit therapeutic foster care agency. Melissa became a member of the Monroe Harding team when RSI was acquired by Monroe Harding in 2009.
Sr. Director of Talent Management & Compliance
Evelyn has over 10 years of human resource management experience in the non-profit field working in the areas of compensation, benefits administration, recruitment and retention, compliance, staff training and development, performance management, and developing policies and procedures. Evelyn holds a Bachelor’s Degree and is certified as a Professional in Human Resources (PHR) and is a Society of Human Resource Management Certified Professional (SHRM-CP).
Senior Director of Youth Adult Engagement and Opportunities
In 2012, Chaney joined Monroe Harding and built a successful education program based on the belief that if a student doesn’t learn the way we teach, we should teach the way they learn.
Chaney is a licensed educator with 20+ years of teaching experience covering grades 6 through 12, college, and Adult Education. Previous positions include teaching and consulting with the Metropolitan Nashville Public Schools and teaching English Literature at Tennessee State University. Chaney is inspired by her students daily.
Susannah E. Shumate, CFRE
Senior Director of Development and Communications
Having joined the team in 2021, Susannah E. Shumate, CFRE, is Monroe Harding’s Senior Director of Development and Communications. Susannah has worked in fundraising, marketing, and public relations for more than 20 years. She is honored to help change the lives of young people through service at Monroe Harding. Susannah holds a Master of Arts Degree in Organizational Management from Trevecca Nazarene University in Nashville and a Bachelor of Arts Degree from Rhodes College in Memphis, where she was a history major. She is a Certified Fund Raising Executive (CFRE); she is one of only 6,000 people in the world who hold the credential.