Employment

Employment

Think you are interested in joining our team?  Please submit a resume and cover letter to Evelyn Tidman at careers@monroeharding.org. Please list the position for which you are applying in the cover letter.

For ALL applicants
In addition the requirements and qualifications listed for each position, The Diana Screen® is administered to all potential applicants to help ensure that ethical boundaries between children and adults are maintained. At Monroe Harding, the safety and protection of the youth who have been entrusted to us is our #1 priority.

Applicants must pass a thorough background check and drug screen, and must have a valid Tennessee driver’s license.

Additionally, The Diana Screen® is administered to all potential applicants to help ensure that ethical boundaries between children and adults are maintained. At Monroe Harding, the safety and protection of the youth who have been entrusted to us is our #1 priority.

Monroe Harding is an Equal Opportunity Employer.

Monroe Harding is committed to viewing and interacting with youth from a Trauma Informed perspective.   Staff understand normal and trauma impacted brain development and interact with youth in ways that encourage and restore normal brain functioning. Staff are curious about “what happened to the youth to cause current behavior” and work with them uniquely based upon their developmental level. Focus is on providing a safe and stable environment that encourages learning from mistakes and celebrating small advances in behavior or thought process. Staff models healthy emotional regulation skills, flexibility in working with others, and effective restoration of relationships after issues arise.

 

Director of Housing and Recruitment

The Director of Housing and Recruitment is responsible for managing the Independent Living Program, assuring compliance with State regulations, the Provider Policy Manual, and accreditation requirements. The Director will oversee the processing of referrals for Independent Living and maintaining a positive work relationship with team members and requesting meetings necessary to evaluate and facilitate client change.

Responsibilities include:

House Management

  • Maintain an expectation for the appearance of the IL houses and the surrounding area, and assist staff and young adults in setting maintenance standards regarding the upkeep of the houses, so that it is appealing to young adults and presentable to visitors.
  • Instruct young adults in appropriate behaviors, regarding the maintenance and upkeep of the IL apartment, utilizing various supportive techniques.

Case Management Supervision

  • Provide supervision and consultation with agency staff on casework methods, case records, child referral and child placement.
  • Maintain a working knowledge of state and agency policies and procedures as they relate to foster care best practice, contracting, and accreditation compliance.
  • Ensure the maintenance of accurate and confidential client records and record keeping practices.
  • Ensure that the agency achieves a high percentage of compliance on all quality assurance standards applied by all contractors or accreditation bodies.
  • Act as a liaison with other Monroe Harding departments, community partners, volunteers, subcontract personnel, DCS, and court personnel as needed.

Young Adult Recruitment and Placement

  • Manage the processing of referrals for placement and respond to the appropriateness of each.
  • Facilitate the collection of pertinent client information, and maintain database to be used for both programming and funding purposes and provide written documentation as needed.

Qualifications Required

Master’s degree in social work or related field and five years of progressively responsible, full time, supervisory experience.

Competencies

  • Leadership
  • Approachable
  • Managing people
  • Detail Oriented
  • Crisis Management
  • Flexible
  • Ability to Build Rapport
  • Follow through

Communications Coordinator 

The Communications Coordinator is responsible for raising public awareness and telling the story of Monroe Harding. This is accomplished by creating strong, compelling messaging and collateral materials for use by staff and volunteers in their communications about the organization, and in marketing and fundraising initiatives for all of the programs and services to create a cohesive brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following

Website & Social Media Content

Develop, manage and maintain all online communication vehicles, including but not limited to:

  • Website
  • Online social media
  • Email electronic signatures

Develop new content and oversee website. Write new stories, create new pages, and
solicit updates from other departments.

Work with website design vendors to implement design changes to the website.

With the CEO and development staff, design and implement a social media strategy including sites such as Twitter and Facebook

Marketing & Communications Publications

Develop a strategy, in conjunction with CEO and Sr. Director of Development, to broaden awareness of the organization and its mission.

Work alongside marketing committee to achieve success in developed strategy

Set standards for and create a cohesive image and message for print and all offline communication vehicles including but not limited to:

  • Newsletters
  • Annual Report
  • Brochures and information kits
  • Forms, flyers, promotions and other collateral materials

Ensure that all promotional materials are aligned with company’s brand identity

Edit all promotional materials prior to distribution

Conduct frequent client interviews to be used for newsletters, direct mail, website, etc.

Identify, write and review stories to personalize the mission in external communications (newsletters, grants, email campaigns, donor thank yous and executive correspondence).

Communicate MH’s core messages to ensure organizational consistency

Develop focused marketing initiatives, in conjunction with CEO and Program Directors, to support each program’s goals and needs, while keeping a consistent message for the organization.

Oversees creative design for the organization’s marketing & promotional materials and fundraising campaigns to ensure consistency and heighten impact.

  • At least 3 appeals each year
  • Online eblasts through Emma
  • Emma list updates

Oversee production of video content

Write content for radio and print ads, in conjunction with CEO and Sr. Director of Development

Identify and evaluate opportunities for advertising

Work with development staff to promote and support all special events

Manages photo collection and storage on the server.

Internal and External Communications

In conjunction with the CEO and Sr. Director of Development, develop and implement an integrated internal and external strategic communications plan to advance to advance brand identity, broaden awareness of programs and services, increase the visibility and priority of programs among key stakeholder audiences.

Create marketing/public relations/communications strategy that supports and are consistent with MH goals, mission, and vision.

Creates and communicates MH’s core messages to ensure organization consistency including but not limited to:

  • Short descriptions of MH for new partnerships.
  • Maintaining Giving Matters profile

In conjunction with development department, plan, initiate and manage the marketing activities for major events.

Proactively provide innovation across all communication vehicles and provide competitive insight into communications and branding strategies.

Develop in conjunction with CEO, a marketing and communications budget, monitor its use and be accountable for ROI and end results.

Write press releases, in conjunction with CEO, and send them to appropriate press outlets as needed.

Assist in analyzing and reporting impact of communications on organizational success.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

  • Professional demeanor, flexible and able to respond to multiple demands.
  • Excellent English language skills: oral, written, reading as well as strong interpersonal communication skills
  • Ability to compile and analyze data
  • Demonstrated self-starter
  • Familiarity with all print and digital communications platforms
  • Must be flexible and be a team player

COMPETENCIES

  • Creativity
  • Informing
  • Presentation Skills
  • Planning
  • Written and Verbal Communication
  • Managing Vision and Purpose
  • Ability to Build Rapport

EDUCATION and/or EXPERIENCE

Bachelor’s degree and 2 years of successful communications/marketing experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Tennessee driver’s license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Foster Care Resource Specialist

The Resource Specialist will provide resources to foster care children, birth families and foster families collaborating with DCS to insure the children’s’ needs are met to permanency (reunification or adoption).

Responsibilities

Along with other duties, the Resource Specialist will be responsible for the following:

  • Assess the individual needs of foster children and obtain available social, rehabilitative, and treatment services to meet those needs.
  • Develop, implement, monitor and review individual treatment plans of all youth served.
  • Serve as advocate and liaison between the youth, families and community partners.
  • Participate in all service planning meetings involving the youth and family as well as attending all court hearings and continuous quality improvement meetings.
  • Maintain Quality case records and written reports by completing our necessary state and agency requirements within mandated time frames.
  • Asses and ensure that the educational, mental and physical needs of foster youth are met.
  • Conduct face to face visits and cellphone calls to all youth, birth and foster families as outlined in policies.
  • Assist resource parents in establishing and implementing behavior, self-help, and independent living goals set for each youth.
  • Provide crisis intervention services when needed.
  • Participate in on call rotation.

Qualifications:

  • Knowledge and skill in working with children and youth with mental health, substance abuse, family violence and poverty issues.
  • A developing knowledge and skill in working with the evolving Child Welfare system and its legal mandates.
  • Knowledge of social work theory and practice methods and their application to children and families.
  • Knowledge of community agencies and services available to the client population.
  • Ability to deal tactfully with the public and co-workers.
  • Ability to demonstrate sensitivity to service recipient cultural and socioeconomic characteristics.
  • Ability to use sound judgment in making decisions.
  • Ability to express ideas clearly and concisely, both verbally and in writing.
  • Ability to work after hours if needed.

Competencies:

  • Written and Verbal Communication
  • Ability to Build Rapport
  • Time Management
  • Conflict Management
  • Advocate
  • Ability to Discuss Difficult Topics

Hours: Monday – Friday day/evening; must be able to be flexible in hours worked, and available for on-call rotation to assist with emergencies.

Requirements:

Master’s degree in social work or related field and one-year experience. Applicants for this job must pass thorough background check. Must have valid TN driver’s license.

Life Skills Coordinator 

The Life Skills Coordinator will work out of Monroe Harding’s downtown Resource Center and will be responsible for three major components of the Center’s programming.

The Life Skills Coordinator will provide case management for Opportunity Passport, MH’s financial education program which is designed to facilitate growth in financial and banking knowledge and provide access to community resources for the participants, to include monthly correspondence to young adults regarding financial management classes, DCS follow-up surveys, and other resource center activities as well as providing regular support, guidance, and resources to program participants. The Life Skills Coordinator will also help young men and women clarify their vocational plans, learn life skills and find meaningful employment.

The Life Skills Coordinator will coordinate and recruit female participants for Monroe Harding’s Pregnancy Prevention program. This would include teaching information about HIV, STDs and Pregnancy prevention strategies from a provided comprehensive sexual health education curriculum.

Responsibilities include:

  • Opportunity Passport – Ensure program participants complete forms and documentation required within the time lines established.

  • Process participant emergency withdrawal and asset match requests ensuring that all documentation is provided and program eligibility has been met.

  • Coordinate monthly correspondence to young adults re: financial management classes, various focus groups, and online surveys.

  • Monitor and maintain the system for measuring results of life skill instruction (Pre/Post Test at each session).

  • Enter and update participant information into two database systems on a weekly basis.
    Documenting all group and individual life skill classes through the sign-in sheets, which contain class subject/topic, date, time, and location of class, objective of class, and places for attendees to sign.

  • Ensure that Salesforce entries are accurate and complete with lesson plans, pre and post tests, and student evaluations. Also maintain appropriate paper sign-in sheets in accordance with DCS policies.

  • Provide weekly support, guidance and resources to young adults.

  • Work a flexible schedule so that services are available to young adults based on their schedules.

  • Assist in seeking out speakers and community resources for specific classes.
    Maintain confidential young adult files.

  • Connect and actively align with various youth and community boards.

  • Develop appropriate relationships with young adults, team members and community at large.

  • Vocational Planning – Seek new employment opportunities for participants acting as liaison between the youth and employers.

  • Cultivate relationships with community organizations and institutions that offer job skills training.

  • Develop effective working relationships with employers and maintain regular contact in order to monitor employment satisfaction.

  • Assist program participants with developing resumes, interviewing skills, and completing career and/or job skills training plans.

  • Sexual Health Education – Coordinate, plan/schedule, and set-up Life Skills classes based on the Sexual Health Education curriculums for youth in care and aging out of care throughout designated counties in Middle Tennessee and Upper Cumberland.

  • Recruit diverse group of young adults from the community to participate in Youth Connections events and classes.

  • Represent MH at various meetings in the community to share information about the programs

  • Perform all other duties as assigned.

Qualifications Required
Bachelor’s degree in Social Science or a related field and two to three years experience working with older teens and/or young adults.

Competencies

Relationship Building
Motivating Others
Ability to Build Rapport
Detail Oriented/Organizing
Initiative
Enthusiastic
Perseverance

Employment Specialist

The Employment Specialist facilitates person centered career planning, assists with the development and creations of jobs that are consistent with individual career planning, and provides support to facilitate job/work obtainment and retention. The vigor and intensity of the Employment Specialist’s workload is in constant flux depending on the individual clients’ needs. The time frame through which most youth should complete is finite, so the need for the Employment Specialist must multitask and work flexible hours.

Responsibilities include:

  • Follows model protocols for delivering services, including intake processes, development of individual plans, business development procedures, and participant outcomes.
  • Interviews, advises, and guides a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies and procedures to clients; determine client eligibility for services; approves clients of their rights, benefits, responsibilities, and obligations under program participation
  • Master Training Curriculum, prepare for and teach modules in a group setting as needed
  • Assesses client’s education, work experience, skills, abilities, qualifications, and job interest; assesses client readiness for job referral, classroom training, on-the-job training, and/or support services; attempts to match clients with available employment, training, or other opportunities/services
  • Works one-on-one with participants to develop goals and objectives in a personalized employment plans to identify barriers and challenges to employability and job retention, which could include working with them in the community or home setting
  • Assists clients in finding and maintain meaningful employment consistent with their goals
  • Works closely with community providers and/or caregivers to provide communication about each client’s progress in achieving his/her work goals
  • Travel to clients’ employers and/or potential employers and other locations in the community
  • Meet regularly with clients in their home setting or a location that is most convenient for them on a regular basis
  • Prepare and maintain case files, records, reports, and forms accurately and completely, and keep them up-to-date at all times

Qualifications Required

  • A Bachelor’s degree in a social services/education/employment services or a related field and a minimum of 2 years of experience training in a group setting.
  • Experience working with youth ages 16-26
  • Established knowledge of employment and training programs to include interviewing techniques, vocational and employment related assessments, and use of labor market information to connect participants to jobs.

Competencies

  • Interpersonal savvy
  • Creative thinking and problem solving
  • Client focused
  • Patient yet persistent
  • Strong organizational and planning abilities
  • Strong time management skills
  • Ability to set and maintain boundaries with clients
  • Group facilitation skills

Referral Coach

The Referral Coach will assist with the development of Monroe Harding’s Re-Engagement Hub to connect opportunity youth to client-centered resources. The Referral Coach will work with social service providers across Metro Nashville to remove/reduce barriers to access for service recipients, including: scheduling issues, transportation problems, childcare issues, financial limitations, physical inaccessibility, translation/interpretation needs, discrimination/disenfranchisement issues, technology/information management/data transfer challenges, etc.

Responsibilities include:

  • Screen young adult participants at their initial intake, learning more about their criminal victimization histories and associated needs
  • Utilize trauma-specific treatment Be culturally sensitive and ensure that all the participant’s interactions with MH are healing, positive, and non-triggering
  • Connect service recipients with agencies, programs, and service providers whose areas of focus are most congruent with the clients’ unique strengths, needs, and goals
  • Cross reference participant’s need with the current available services
  • Develop tools for follow up with service recipients and community providers to determine progress, needs and satisfaction
  • Assist service recipients with transportation options to ensure transportation is not a barrier and to coordinate timely provision of services
  • Provide informational sessions to Hub participants to expand their awareness of victim services and the criminal justice system, adding to participants’ overall sense of safety, quality of life, and satisfaction with services
  • Facilitate group classes/activities, as well as in providing one‐on‐one support to program participants
  • Communicate with other NCAC Hubs to share information about services, keeping current on available community resources, identifying service gaps, alleviating barriers to success, and increasing efficiency of operation across all Metro Hubs

Qualifications Required

  • A Bachelor’s degree in a social services/education/employment services or a related field and a minimum of 2 year of experience training in a group setting.
  • Knowledge of community agencies and services available to the client population
  • Experience working with youth ages 17-24

Competencies

  • Interpersonal savvy
  • Creative thinking and problem solving
  • Client focused
  • Patient yet persistent
  • Strong organizational and planning abilities
  • Strong time management skills
  • Ability to set and maintain boundaries with clients
  • Group facilitation skills

Director of Re-Engagement Hub

The Director of the Re-Engagement Hub will develop Monroe Harding’s Hub to re-engage opportunity youth to client-centered resources and collaborate with community partners to ensure seamless delivery of services, reduce redundancies of services and resources, and help provide connection to therapeutic resources for participating young adults who suffer from trauma due to criminal victimization, violence, neglect, and poverty.

Responsibilities include:

  • Develop an internal database of preferred partners found to be most skillful, responsive, and timely in serving the Hub’s target population
  • Create holistic intake and assessment activities that are client centered and involve each young adult in identifying their needs and developing strategies to meet those needs
  • Develop and implement a variety of outreach strategies and methods including reaching out to young adults who have been victims of crimes through social media, speaking engagements, promotional materials, advertisements, information booths at fairs and festivals,
  • Screen each young adult participant at their initial intake including an in-depth look at their victimization history, associated needs, and current living situation to determine which services in the Metro Nashville community can be of most benefit to them
  • Utilize trauma-specific treatment Be culturally sensitive and ensure that all the participant’s interactions with MH are healing, positive, and non-triggering
  • Engage with preferred partners and agencies in the community in an effort to ensure that each client receives programming that is safe, healing, engaging, and empowering
  • Participate in community-based forums to develop and maintain collaboration with agencies in the community
  • Assist participants in enrolling or connecting participants with resources
  • Assist service recipients with obtaining transportation to resources to ensure transportation is not a barrier and to coordinate timely provision of services

Qualifications Required

  • Master’s degree in a related field or a bachelor’s degree in a related field and a minimum of 5 years of experience providing services to young adults.
  • Knowledge of community agencies and services available to the client population
  • Experience working with youth ages 17-24
  • Previous experience supervising people, using data to benchmark and monitor program progress, and demonstrated success in grant fundraising.

Competencies

  • Interpersonal savvy
  • Creative thinking and problem solving
  • Business Acumen
  • Developing Direct Reports
  • Process Management
  • Patient yet persistent
  • Strong organizational and planning abilities
  • Strong time management skills

Think you are interested in joining our team?  Please submit a resume and cover letter to Evelyn Tidman at careers@monroeharding.org. Please list the position for which you are applying in the cover letter.

For ALL applicants
In addition the requirements and qualifications listed for each position, The Diana Screen® is administered to all potential applicants to help ensure that ethical boundaries between children and adults are maintained. At Monroe Harding, the safety and protection of the youth who have been entrusted to us is our #1 priority.

Applicants must pass a thorough background check and drug screen, and must have a valid Tennessee driver’s license.

Additionally, The Diana Screen® is administered to all potential applicants to help ensure that ethical boundaries between children and adults are maintained. At Monroe Harding, the safety and protection of the youth who have been entrusted to us is our #1 priority.

Monroe Harding is an Equal Opportunity Employer.

Monroe Harding is committed to viewing and interacting with youth from a Trauma Informed perspective.   Staff understand normal and trauma impacted brain development and interact with youth in ways that encourage and restore normal brain functioning. Staff are curious about “what happened to the youth to cause current behavior” and work with them uniquely based upon their developmental level. Focus is on providing a safe and stable environment that encourages learning from mistakes and celebrating small advances in behavior or thought process. Staff models healthy emotional regulation skills, flexibility in working with others, and effective restoration of relationships after issues arise.

 

Director of Housing and Recruitment

The Director of Housing and Recruitment is responsible for managing the Independent Living Program, assuring compliance with State regulations, the Provider Policy Manual, and accreditation requirements. The Director will oversee the processing of referrals for Independent Living and maintaining a positive work relationship with team members and requesting meetings necessary to evaluate and facilitate client change.

Responsibilities include:

House Management

  • Maintain an expectation for the appearance of the IL houses and the surrounding area, and assist staff and young adults in setting maintenance standards regarding the upkeep of the houses, so that it is appealing to young adults and presentable to visitors.
  • Instruct young adults in appropriate behaviors, regarding the maintenance and upkeep of the IL apartment, utilizing various supportive techniques.

Case Management Supervision

  • Provide supervision and consultation with agency staff on casework methods, case records, child referral and child placement.
  • Maintain a working knowledge of state and agency policies and procedures as they relate to foster care best practice, contracting, and accreditation compliance.
  • Ensure the maintenance of accurate and confidential client records and record keeping practices.
  • Ensure that the agency achieves a high percentage of compliance on all quality assurance standards applied by all contractors or accreditation bodies.
  • Act as a liaison with other Monroe Harding departments, community partners, volunteers, subcontract personnel, DCS, and court personnel as needed.

Young Adult Recruitment and Placement

  • Manage the processing of referrals for placement and respond to the appropriateness of each.
  • Facilitate the collection of pertinent client information, and maintain database to be used for both programming and funding purposes and provide written documentation as needed.

Qualifications Required

Master’s degree in social work or related field and five years of progressively responsible, full time, supervisory experience.

Competencies

  • Leadership
  • Approachable
  • Managing people
  • Detail Oriented
  • Crisis Management
  • Flexible
  • Ability to Build Rapport
  • Follow through

Communications Coordinator 

The Communications Coordinator is responsible for raising public awareness and telling the story of Monroe Harding. This is accomplished by creating strong, compelling messaging and collateral materials for use by staff and volunteers in their communications about the organization, and in marketing and fundraising initiatives for all of the programs and services to create a cohesive brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following

Website & Social Media Content

Develop, manage and maintain all online communication vehicles, including but not limited to:

  • Website
  • Online social media
  • Email electronic signatures

Develop new content and oversee website. Write new stories, create new pages, and
solicit updates from other departments.

Work with website design vendors to implement design changes to the website.

With the CEO and development staff, design and implement a social media strategy including sites such as Twitter and Facebook

Marketing & Communications Publications

Develop a strategy, in conjunction with CEO and Sr. Director of Development, to broaden awareness of the organization and its mission.

Work alongside marketing committee to achieve success in developed strategy

Set standards for and create a cohesive image and message for print and all offline communication vehicles including but not limited to:

  • Newsletters
  • Annual Report
  • Brochures and information kits
  • Forms, flyers, promotions and other collateral materials

Ensure that all promotional materials are aligned with company’s brand identity

Edit all promotional materials prior to distribution

Conduct frequent client interviews to be used for newsletters, direct mail, website, etc.

Identify, write and review stories to personalize the mission in external communications (newsletters, grants, email campaigns, donor thank yous and executive correspondence).

Communicate MH’s core messages to ensure organizational consistency

Develop focused marketing initiatives, in conjunction with CEO and Program Directors, to support each program’s goals and needs, while keeping a consistent message for the organization.

Oversees creative design for the organization’s marketing & promotional materials and fundraising campaigns to ensure consistency and heighten impact.

  • At least 3 appeals each year
  • Online eblasts through Emma
  • Emma list updates

Oversee production of video content

Write content for radio and print ads, in conjunction with CEO and Sr. Director of Development

Identify and evaluate opportunities for advertising

Work with development staff to promote and support all special events

Manages photo collection and storage on the server.

Internal and External Communications

In conjunction with the CEO and Sr. Director of Development, develop and implement an integrated internal and external strategic communications plan to advance to advance brand identity, broaden awareness of programs and services, increase the visibility and priority of programs among key stakeholder audiences.

Create marketing/public relations/communications strategy that supports and are consistent with MH goals, mission, and vision.

Creates and communicates MH’s core messages to ensure organization consistency including but not limited to:

  • Short descriptions of MH for new partnerships.
  • Maintaining Giving Matters profile

In conjunction with development department, plan, initiate and manage the marketing activities for major events.

Proactively provide innovation across all communication vehicles and provide competitive insight into communications and branding strategies.

Develop in conjunction with CEO, a marketing and communications budget, monitor its use and be accountable for ROI and end results.

Write press releases, in conjunction with CEO, and send them to appropriate press outlets as needed.

Assist in analyzing and reporting impact of communications on organizational success.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

 

QUALIFICATIONS

  • Professional demeanor, flexible and able to respond to multiple demands.
  • Excellent English language skills: oral, written, reading as well as strong interpersonal communication skills
  • Ability to compile and analyze data
  • Demonstrated self-starter
  • Familiarity with all print and digital communications platforms
  • Must be flexible and be a team player

 

COMPETENCIES

  • Creativity
  • Informing
  • Presentation Skills
  • Planning
  • Written and Verbal Communication
  • Managing Vision and Purpose
  • Ability to Build Rapport

EDUCATION and/or EXPERIENCE

Bachelor’s degree and 2 years of successful communications/marketing experience.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Tennessee driver’s license.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Foster Care Resource Specialist

The Resource Specialist will provide resources to foster care children, birth families and foster families collaborating with DCS to insure the children’s’ needs are met to permanency (reunification or adoption).

Responsibilities

Along with other duties, the Resource Specialist will be responsible for the following:

  • Assess the individual needs of foster children and obtain available social, rehabilitative, and treatment services to meet those needs.
  • Develop, implement, monitor and review individual treatment plans of all youth served.
  • Serve as advocate and liaison between the youth, families and community partners.
  • Participate in all service planning meetings involving the youth and family as well as attending all court hearings and continuous quality improvement meetings.
  • Maintain Quality case records and written reports by completing our necessary state and agency requirements within mandated time frames.
  • Asses and ensure that the educational, mental and physical needs of foster youth are met.
  • Conduct face to face visits and cellphone calls to all youth, birth and foster families as outlined in policies.
  • Assist resource parents in establishing and implementing behavior, self-help, and independent living goals set for each youth.
  • Provide crisis intervention services when needed.
  • Participate in on call rotation.

Qualifications:

  • Knowledge and skill in working with children and youth with mental health, substance abuse, family violence and poverty issues.
  • A developing knowledge and skill in working with the evolving Child Welfare system and its legal mandates.
  • Knowledge of social work theory and practice methods and their application to children and families.
  • Knowledge of community agencies and services available to the client population.
  • Ability to deal tactfully with the public and co-workers.
  • Ability to demonstrate sensitivity to service recipient cultural and socioeconomic characteristics.
  • Ability to use sound judgment in making decisions.
  • Ability to express ideas clearly and concisely, both verbally and in writing.
  • Ability to work after hours if needed.

Competencies:

  • Written and Verbal Communication
  • Ability to Build Rapport
  • Time Management
  • Conflict Management
  • Advocate
  • Ability to Discuss Difficult Topics

Hours: Monday – Friday day/evening; must be able to be flexible in hours worked, and available for on-call rotation to assist with emergencies.

Requirements:

Master’s degree in social work or related field and one-year experience. Applicants for this job must pass thorough background check. Must have valid TN driver’s license.

Life Skills Coordinator 

The Life Skills Coordinator will work out of Monroe Harding’s downtown Resource Center and will be responsible for three major components of the Center’s programming. The Coordinator will be responsible for facilitating and recruiting female participants for a Pregnancy Prevention program. This would include teaching information about HIV, STDs and Pregnancy prevention strategies from a provided curriculum.

The Life Skills Coordinator will also specifically help young men and women clarify their vocational plans, learn life skills and find meaningful employment and will provide case management for Opportunity Passport, MH’s financial education program which is designed to facilitate growth in financial and banking knowledge and provide access to community resources for the participants, to include monthly correspondence to young adults regarding financial management classes, DCS follow-up surveys, and other resource center activities as well as providing regular support, guidance, and resources to program participants.

Responsibilities include:

  • Coordinate, plan/schedule, and set-up Life Skills classes based on the Sexual Health Education curriculum for youth in care and aging out of foster care throughout designated counties in Middle Tennessee and Upper Cumberland.
  • Recruit diverse group of young adults from the community to participate in Youth Connections events and classes.
  • Conduct intakes and assessments on eligible program participants.
  • Coordinate monthly correspondence to young adults re: financial management classes, various focus groups, and online surveys.
  • Monitor and maintain the system for measuring results of life skill instruction (Pre/Post Test at each session).
  • Provide weekly support, guidance and resources to young adults.
  • Enter and update participant information into two database systems on a weekly basis.
  • Seek new employment opportunities for participants acting as liaison between the youth and employers.
  • Cultivate relationships with community organizations and institutions that offer job skills training.
  • Develop effective working relationships with employers and maintain regular contact in order to monitor employment satisfaction.
  • Assist program participants with developing resumes and completing career and/or job skills training plans.
  • Work a flexible schedule so that services are available to young adults based on their schedules.
  • Assist in seeking out speakers and community resources for specific classes.          

Qualifications Required
Bachelor’s degree in Social Science or a related field and two to three years experience working with older teens and/or young adults.

Competencies

Relationship Building
Motivating Others
Ability to Build Rapport
Detail Oriented/Organizing
Initiative
Enthusiastic
Perseverance

Employment Specialist

The Employment Specialist facilitates person centered career planning, assists with the development and creations of jobs that are consistent with individual career planning, and provides support to facilitate job/work obtainment and retention. The vigor and intensity of the Employment Specialist’s workload is in constant flux depending on the individual clients’ needs. The time frame through which most youth should complete is finite, so the need for the Employment Specialist must multitask and work flexible hours.

Responsibilities include:

  • Follows model protocols for delivering services, including intake processes, development of individual plans, business development procedures, and participant outcomes.
  • Interviews, advises, and guides a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies and procedures to clients; determine client eligibility for services; approves clients of their rights, benefits, responsibilities, and obligations under program participation
  • Master Training Curriculum, prepare for and teach modules in a group setting as needed
  • Assesses client’s education, work experience, skills, abilities, qualifications, and job interest; assesses client readiness for job referral, classroom training, on-the-job training, and/or support services; attempts to match clients with available employment, training, or other opportunities/services
  • Works one-on-one with participants to develop goals and objectives in a personalized employment plans to identify barriers and challenges to employability and job retention, which could include working with them in the community or home setting
  • Assists clients in finding and maintain meaningful employment consistent with their goals
  • Works closely with community providers and/or caregivers to provide communication about each client’s progress in achieving his/her work goals
  • Travel to clients’ employers and/or potential employers and other locations in the community
  • Meet regularly with clients in their home setting or a location that is most convenient for them on a regular basis
  • Prepare and maintain case files, records, reports, and forms accurately and completely, and keep them up-to-date at all times

Qualifications Required

  • A Bachelor’s degree in a social services/education/employment services or a related field and a minimum of 2 years of experience training in a group setting.
  • Experience working with youth ages 16-26
  • Established knowledge of employment and training programs to include interviewing techniques, vocational and employment related assessments, and use of labor market information to connect participants to jobs.

Competencies

  • Interpersonal savvy
  • Creative thinking and problem solving
  • Client focused
  • Patient yet persistent
  • Strong organizational and planning abilities
  • Strong time management skills
  • Ability to set and maintain boundaries with clients
  • Group facilitation skills

Referral Coach

The Referral Coach will assist with the development of Monroe Harding’s Re-Engagement Hub to connect opportunity youth to client-centered resources. The Referral Coach will work with social service providers across Metro Nashville to remove/reduce barriers to access for service recipients, including: scheduling issues, transportation problems, childcare issues, financial limitations, physical inaccessibility, translation/interpretation needs, discrimination/disenfranchisement issues, technology/information management/data transfer challenges, etc.

Responsibilities include:

  • Screen young adult participants at their initial intake, learning more about their criminal victimization histories and associated needs
  • Utilize trauma-specific treatment Be culturally sensitive and ensure that all the participant’s interactions with MH are healing, positive, and non-triggering
  • Connect service recipients with agencies, programs, and service providers whose areas of focus are most congruent with the clients’ unique strengths, needs, and goals
  • Cross reference participant’s need with the current available services
  • Develop tools for follow up with service recipients and community providers to determine progress, needs and satisfaction
  • Assist service recipients with transportation options to ensure transportation is not a barrier and to coordinate timely provision of services
  • Provide informational sessions to Hub participants to expand their awareness of victim services and the criminal justice system, adding to participants’ overall sense of safety, quality of life, and satisfaction with services
  • Facilitate group classes/activities, as well as in providing one‐on‐one support to program participants
  • Communicate with other NCAC Hubs to share information about services, keeping current on available community resources, identifying service gaps, alleviating barriers to success, and increasing efficiency of operation across all Metro Hubs

Qualifications Required

  • A Bachelor’s degree in a social services/education/employment services or a related field and a minimum of 2 year of experience training in a group setting.
  • Knowledge of community agencies and services available to the client population
  • Experience working with youth ages 17-24

 

Competencies

  • Interpersonal savvy
  • Creative thinking and problem solving
  • Client focused
  • Patient yet persistent
  • Strong organizational and planning abilities
  • Strong time management skills
  • Ability to set and maintain boundaries with clients
  • Group facilitation skills

Director of Re-Engagement Hub

The Director of the Re-Engagement Hub will develop Monroe Harding’s Hub to re-engage opportunity youth to client-centered resources and collaborate with community partners to ensure seamless delivery of services, reduce redundancies of services and resources, and help provide connection to therapeutic resources for participating young adults who suffer from trauma due to criminal victimization, violence, neglect, and poverty.

Responsibilities include:

  • Develop an internal database of preferred partners found to be most skillful, responsive, and timely in serving the Hub’s target population
  • Create holistic intake and assessment activities that are client centered and involve each young adult in identifying their needs and developing strategies to meet those needs
  • Develop and implement a variety of outreach strategies and methods including reaching out to young adults who have been victims of crimes through social media, speaking engagements, promotional materials, advertisements, information booths at fairs and festivals,
  • Screen each young adult participant at their initial intake including an in-depth look at their victimization history, associated needs, and current living situation to determine which services in the Metro Nashville community can be of most benefit to them
  • Utilize trauma-specific treatment Be culturally sensitive and ensure that all the participant’s interactions with MH are healing, positive, and non-triggering
  • Engage with preferred partners and agencies in the community in an effort to ensure that each client receives programming that is safe, healing, engaging, and empowering
  • Participate in community-based forums to develop and maintain collaboration with agencies in the community
  • Assist participants in enrolling or connecting participants with resources
  • Assist service recipients with obtaining transportation to resources to ensure transportation is not a barrier and to coordinate timely provision of services

Qualifications Required

  • Master’s degree in a related field or a bachelor’s degree in a related field and a minimum of 5 years of experience providing services to young adults.
  • Knowledge of community agencies and services available to the client population
  • Experience working with youth ages 17-24
  • Previous experience supervising people, using data to benchmark and monitor program progress, and demonstrated success in grant fundraising.

Competencies

  • Interpersonal savvy
  • Creative thinking and problem solving
  • Business Acumen
  • Developing Direct Reports
  • Process Management
  • Patient yet persistent
  • Strong organizational and planning abilities
  • Strong time management skills
Get Involved

You play a major role in creating opportunities for young people, especially those in state custody or in foster care, and allowing them to become self-sufficient, successful contributors to society. Your donations of time, money and other resources keep our doors open and our programs running. And by doing that, we’re able to continue changing lives.

Learn More

Pin It on Pinterest

Share This